Greenacre International School is an inclusive school welcoming children from the Early Years onwards, located on the beautiful island of Koh Samui on Thailand’s east coast. Surrounded by lush greenery and nearby waterfalls, our setting offers a natural sense of calm, nurture, and well-being for children, families, and staff alike.
Position Summary
We are looking for a warm, professional, and highly organized individual who will be the welcoming face of our school for prospective families and students. The Front Office & Admissions Officer is the welcoming face of the school, supporting prospective families through the admissions journey while ensuring smooth and professional front office operations each day.
Key Responsibilities
Front Office & Reception
● Greet parents, students, and visitors in a warm and professional manner.
● Handle phone calls, emails, and walk-in inquiries promptly and courteously.
● Manage the reception area to ensure it is organized, presentable, and welcoming.
● Coordinate visitor sign-in, appointments, and safeguarding procedures.
● Work closely with the Head of School.
Admissions Support
● Respond to admissions inquiries and guide parents through the application process.
● Arrange school tours, meetings, and assessments with relevant staff.
● Prepare admissions documents, forms, and student files.
● Maintain accurate records in the admissions database/system.
● Follow up with prospective families regarding applications and required documentation.
● Work closely with the Head of School to support admissions processes, parent communication, and the smooth coordination of student enrollment.
Administrative Support
● Provide general administrative support to the admissions and leadership teams.
● Coordinate communication between parents and academic staff when required.
● Support student onboarding and documentation once enrollment is confirmed.
● Assist with school events, open days, and parent engagement activities.
Customer Service
● Ensure a positive experience for all families from first contact to enrollment.
● Communicate clearly and professionally with families from diverse cultural backgrounds.
● Handle inquiries and concerns with patience, care, and discretion.
Qualifications
● Bachelor’s degree in any field (required).
● Previous experience in administration, customer service, or admissions (preferred).
● Strong English communication skills (spoken and written).
● Confident IT skills and ability to manage databases and documents.
Benefits
● Monthly salary will be determined based on qualifications and relevant experience.
● Work permit and visa processing covered by the school
● Accident and Health Insurance
● Transportation costs for shortlisted candidates traveling from within Thailand to Koh Samui will be covered if they are successfully appointed to the position.
Special Benefit:
● Quality of life: Life on Koh Samui offers a healthy work-life balance, with opportunities to enjoy beaches, outdoor activities, and a vibrant local culture after school hours. The island’s relaxed pace and warm Thai hospitality make settling in both comfortable and rewarding for staff.
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